Privacy Policy – Review.KRD

Last updated: August 14, 2026

Review.KRD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Review.KRD collects, accesses, uses, stores, processes, and shares information when you use the Review.KRD website, Android mobile application, and related services.

Review.KRD is a local discovery, review, booking, and business information platform designed to help users discover businesses, places, restaurants, cafés, services, and other establishments across Kurdistan.

By using Review.KRD, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Review.KRD operates the Review.KRD website and mobile application.

Service: کوردستان ڕیڤیو
Website: https://review.krd
Location: Erbil, Kurdistan Region of Iraq
Privacy contact: in**@****ew.krd

For privacy, account deletion, or personal-data questions, users may contact us using the contact information above.

2. Information We May Collect

The information we collect depends on the features you use.

Account Information

When you create or use a Review.KRD account, we may process information such as:

Name
Username
Email address
Profile information
Profile image
Account type or user role
Authentication and account-related information

Authentication credentials are processed only as necessary to securely authenticate and maintain your account.

Reviews and User-Generated Content

When you submit content through Review.KRD, we may process:

پێداچوونەوەکان
Ratings
Comments
Review replies
Photos or images
Business-related content
Other information you voluntarily submit

Reviews, ratings, usernames, profile information, and uploaded images may be displayed publicly where the relevant feature is intended to be public.

Users should not include unnecessary sensitive personal information in reviews, images, comments, or other public content.

Booking Information

When you use booking features, Review.KRD may process information necessary to manage the booking, including:

Selected business
Selected service or resource
Booking date and time
Booking status
Number of guests where applicable
Booking notes
Cancellation information
Payment or confirmation status where applicable

Review.KRD uses this information to provide and manage bookings and related communications between users and participating businesses.

Location Information

With your permission, the Review.KRD mobile application may access your device location to provide features such as:

Nearby businesses
Map results
Distance information
Directions
Location-based discovery

Depending on your device settings and permissions, this may include approximate or precise location.

Location access is used to provide location-related functionality requested by the user. Review.KRD does not intentionally use device location for unrelated advertising purposes.

You may disable location permission at any time through your Android device settings, although some nearby and map features may no longer work correctly.

Photos, Images, and Camera

Review.KRD may allow you to choose or capture images for features such as:

پێداچوونەوەکان
Profile images
Business listings
AI-assisted features
Other user-generated content

Review.KRD accesses photos or the camera only when required for a feature you choose to use and subject to Android permissions where applicable.

Images that you intentionally publish as part of a review, profile, or business listing may become visible to other users.

AI Features

Review.KRD may provide artificial-intelligence-powered features, including KARINA AI, to assist with:

Business discovery
گەڕان
Recommendations
Comparing businesses or listings
Answering questions
Customer assistance

When you use an AI feature, information necessary to generate the response may be processed. This may include:

Your prompt or question
Relevant business or listing information
Conversation context
Images that you intentionally submit to the AI feature, where supported

Information submitted to AI functionality may be processed by trusted third-party AI technology providers solely as necessary to provide the requested functionality, maintain security, prevent abuse, and operate the service.

Users should avoid submitting unnecessary sensitive or confidential personal information to AI features.

Review.KRD does not guarantee that AI-generated responses will always be complete or accurate.

Notifications

If you enable notifications, Review.KRD may process a device or push-notification token to deliver notifications such as:

Booking updates
نامەکان
Important account notifications
Service-related alerts

Review.KRD uses notification infrastructure such as Firebase Cloud Messaging or equivalent service providers to deliver these notifications.

You can disable notifications through your device settings.

Technical and Device Information

When you use Review.KRD, certain technical information may be processed automatically, including:

IP address
Device type
Operating system
Application version
Browser type when using the website
Request timestamps
Device or application identifiers where necessary
Network and connection information
Technical logs
Security and diagnostic information

This information may be used for application functionality, security, fraud prevention, troubleshooting, service reliability, and performance improvement.

3. Business Listings

Review.KRD displays information about businesses and places.

Business listings may include:

Business name
Description
Category
Address and map location
Telephone number
Website or social-media links
Business hours
Images
Menus
خزمەتگوزاریەکان
Prices
تایبەتمەندییەکان
Ratings and reviews
Other information supplied by the business or publicly available for listing purposes

This information is displayed to help users discover and evaluate businesses.

Business owners and authorized representatives are responsible for ensuring that information they submit is accurate and lawful.

4. How We Use Information

Review.KRD may use information to:

Create and manage user accounts
Authenticate users
Provide business discovery and search
Display maps and nearby results
Process and manage bookings
Publish reviews and ratings
Provide saved listings and user activity features
Deliver messages and notifications
Provide AI-powered features
Respond to support requests
Maintain and improve Review.KRD
Diagnose technical problems
Protect accounts and platform security
Detect spam, fraud, misuse, and abuse
Enforce our policies and terms
Comply with applicable legal obligations

We aim to use personal information only for legitimate purposes connected with operating and improving Review.KRD.

5. Public Information

Certain information you intentionally submit to Review.KRD may be public.

This may include:

Username or display name
Profile image
پێداچوونەوەکان
Ratings
Review photos
Public business listings
Business-owner responses

Information posted publicly may be viewed by other users and visitors.

Users should carefully consider what information they include in publicly visible content.

6. Website Cookies

The Review.KRD website may use cookies and similar technologies for purposes such as:

Maintaining login sessions
Remembering user preferences
Security
Website functionality
Performance measurement
Understanding website usage

Browser settings may allow users to restrict or disable cookies, although certain website functionality may be affected.

7. Analytics and Service Improvement

Review.KRD may use analytics and technical measurement tools to understand how the website and application are used and to improve reliability and user experience.

Information processed for these purposes may include device information, application version, pages or screens viewed, general interaction information, and technical performance information.

Where third-party analytics services are used, they may process limited data in accordance with their own privacy obligations and our configuration of those services.

8. Third-Party Service Providers

Review.KRD relies on service providers to operate certain functionality.

Depending on the feature being used, these providers may include:

Website and server hosting providers
Cloud infrastructure providers
Push-notification services
Mapping and navigation providers
Email delivery providers
Analytics providers
Spam and abuse-prevention services
AI technology providers
Technical infrastructure providers

For example, Review.KRD may use Google services such as Firebase Cloud Messaging for notification delivery and mapping-related services for location features.

Third parties receive only information reasonably necessary to perform the relevant service.

Review.KRD does not sell personal information to third parties.

9. External Links and Services

Review.KRD listings may contain links to external websites, social networks, maps, videos, menus, or other third-party services.

When you leave Review.KRD and access another service, that service’s own privacy policy and terms apply.

Review.KRD is not responsible for the privacy practices of independent third-party websites or services.

10. Information Security

Review.KRD takes reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

Where appropriate, data transmitted between the Review.KRD application, website, servers, and service providers is transmitted using secure network technologies such as HTTPS/TLS.

However, no internet-connected service can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should notify Review.KRD if they believe their account has been compromised.

11. Data Retention

Review.KRD retains personal information only for as long as reasonably necessary for:

Providing the service
Maintaining user accounts
Processing bookings
Maintaining legitimate public reviews and platform records
Security and fraud prevention
Resolving disputes
Fulfilling legal obligations
Exercising or defending legal rights

The retention period may vary according to the type of information and the reason it was collected.

When information is no longer reasonably required, Review.KRD may delete, anonymize, or securely dispose of it.

Some information may remain temporarily in secure backups until those backups are replaced through normal system operations.

Information may also be retained where reasonably necessary to comply with applicable legal, security, fraud-prevention, accounting, or regulatory requirements.

12. Account and Data Deletion

Users may request deletion of their Review.KRD account and associated personal data.

A deletion request may be submitted by contacting:

Email: in**@****ew.krd

or through the Review.KRD contact page:

پەیوەندی کردن

When requesting deletion, users should provide sufficient information for Review.KRD to identify and verify the account.

After a valid account-deletion request, Review.KRD will delete or anonymize personal data associated with the account unless certain information must be retained for legitimate reasons such as:

Legal obligations
Fraud prevention
Security
Dispute resolution
Enforcement of agreements
Protection of users or the platform

Where information must be retained, it will be retained only for the purpose and period reasonably required.

Deleting an account may not immediately remove information that has been anonymized so that it can no longer reasonably identify the user.

13. Your Privacy Choices and Rights

Depending on applicable law and the circumstances, users may request:

Access to personal information held about them
Correction of inaccurate information
Deletion of personal information
Deletion of their account
A copy or export of certain personal information
Withdrawal of optional permissions
Information about how their personal data is handled

Users may also control application permissions such as location, camera, photos, and notifications through their Android device settings.

Requests may be submitted to:

in**@****ew.krd

We may need to verify the identity of the requester before fulfilling certain privacy requests.

14. International Processing

Some service providers used by Review.KRD may operate infrastructure outside Iraq.

As a result, information may be processed in countries other than the country in which the user is located.

Where this occurs, Review.KRD seeks to use reputable service providers and appropriate safeguards consistent with applicable requirements.

15. Children’s Privacy

Review.KRD is a general local-business discovery platform and is not specifically directed toward children under 13 years of age.

We do not knowingly seek to collect personal information from children under 13 without appropriate authorization where required.

If we become aware that personal information from a child has been collected contrary to applicable requirements, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information improperly may contact:

in**@****ew.krd

16. Permissions Used by the Android Application

Depending on the features available and used, Review.KRD may request Android permissions for purposes such as:

شوێن — nearby businesses, maps, distance, and directions.

Photos or media — selecting images for reviews, profiles, listings, or supported AI features.

Camera — capturing images or scanning supported items where the user chooses to use such functionality.

Notifications — receiving booking, messaging, account, and service notifications.

Review.KRD requests permissions only when they support relevant application functionality. Users can manage permissions through Android settings.

17. Changes to This Privacy Policy

We may update this Privacy Policy when Review.KRD changes, new functionality is introduced, service providers change, or legal and policy requirements change.

When the policy is updated, the Last updated date at the top of this page will be changed.

Significant changes may also be communicated through the website, application, or another appropriate method.

Users are encouraged to review this Privacy Policy periodically.

18. Contact Us

For questions regarding this Privacy Policy, personal data, account deletion, or privacy requests:

کوردستان ڕیڤیو
Erbil, Kurdistan Region of Iraq
Email: in**@****ew.krd
Website: https://review.krd